Last updated: 2026-07-08
This Privacy Policy explains what Haven Stay Managing, LLC collects, how we use it, and what your choices are. We keep this short and readable on purpose.
Who we are
Haven Stay Managing, LLC is a California limited liability company. You can reach us at andrew@havenstaymanaging.com.
What we collect
We collect the minimum we need to do our work. That includes:
Name and email when you fill out our contact form, call us, or purchase a service.
Phone number when you leave one during a call or intake.
Payment information when you buy something. Card details are collected by Stripe. We never see or store your full card number.
Property details you share with us, including your listing URL, calendar screenshots, photos, pricing history, and any notes you send us.
Website usage data through basic analytics (page views, referral source, general location). We do not track individual users across sites.
Recordings and transcripts of phone calls made to (805) 779-3878, which are handled by our voice assistant provider. Callers are told at the start of the call that recordings are made for quality and follow-up.
What we do with it
We use your information to:
Deliver the service you paid for.
Send you follow-ups related to your engagement.
Improve how we work.
We do not sell your personal information. We do not use it for advertising to you or to anyone else.
Who we share it with
We share only what is needed with the vendors that help us run the business:
Stripe for payments.
Tally for intake forms.
Google Workspace and Gmail for email.
Retell AI and Twilio for phone calls.
Squarespace for website hosting.
Make.com for behind-the-scenes automation.
Calendly for scheduling.
Each of these vendors has their own privacy policy. We only send them what they need to do their part.
We may also disclose information if required by a court order or law.
Cookies
Our website uses standard cookies to keep the site working and to see how it is being used. Your browser lets you block or delete cookies if you prefer.
Your rights (California residents)
Under the California Consumer Privacy Act and California Privacy Rights Act, you can:
Know what personal information we have about you.
Delete your personal information, subject to limited exceptions (we may need to keep purchase records for tax and accounting).
Correct information that is wrong.
Opt out of any sale or sharing of your personal information for cross-context behavioral advertising. We do not do this in the first place, but you have the right.
Not be discriminated against for exercising these rights.
To make any of these requests, email andrew@havenstaymanaging.com with "Privacy request" in the subject line. We will respond within 45 days.
Data retention
We keep your data as long as needed to do the work and to meet our tax, accounting, and legal obligations. When we no longer need it, we delete or anonymize it.
Security
We use reasonable safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security. If we ever have a breach that affects you, we will notify you as required by California law.
Children
Our services are not directed to children under 16. We do not knowingly collect information from anyone under 16.
Changes
We may update this policy occasionally. Material changes will be reflected in the "last updated" date at the top.
Contact
Privacy questions and requests go to andrew@havenstaymanaging.com.