Last updated: 2026-07-08

These Terms of Service explain the rules for using Haven Stay Managing, LLC and its services. If you buy an audit, refresh, partnership, or bookings engine engagement, or if you use this website, you agree to these terms.

Who we are

Haven Stay Managing, LLC is a California limited liability company. We are an advisory firm for short-term rental owners on platforms like Airbnb and VRBO. You can reach us at andrew@havenstaymanaging.com.

What we do

We give short-term rental owners written recommendations, rewrites, and ongoing advice on their listings, pricing, photos, and guest experience. We do not manage properties. We do not hold your calendar, collect your payouts, communicate with your guests, or clean your unit. You remain the owner and operator of record. What we produce is guidance and creative work. What you do with it is your call.

Services

Each engagement is described on our website. In short:

Listing Audit ($399): A one-time written review of your listing, delivered within 48 hours of intake.

Listing Refresh ($1,499): We rewrite the listing for you across two to three weeks.

Partnership ($499 per month, plus $999 onboarding): Ongoing advisory. Month-to-month, cancel anytime.

Bookings Engine ($2,499): A 90-day rebuild of your full listing and conversion setup with a measurement window at the end.

Specific scope and deliverables are described in the intake form you complete after purchase.

Payment

Purchases are made through our Stripe checkout. Card details are handled by Stripe, not by us. Prices are in United States dollars. Recurring plans renew automatically until you cancel.

Refunds

Our refund policy lives on a separate page and is part of these terms by reference. Please review it before purchasing.

Your responsibilities

You promise you own or are authorized to operate the property you ask us to work on. You promise your listing does not violate the terms of Airbnb, VRBO, or your local jurisdiction. You will give us access to what we need to work (your listing URL, photos, calendar, and any relevant context). We can only give you good advice if the information you give us is accurate.

Our work product

Once you have paid in full, the written report, rewrites, and other deliverables we produce for you are yours to use for your listing. You may quote or share our work internally. You may not resell it or publish it as your own.

Not a property manager

We are not a property management company. We do not hold a real estate broker license, and none of our services require one under California law. If you are looking for someone to manage your property, we are not that. Ask us and we will point you to firms that do that work.

No guarantees

Advisory work is not a promise of specific results. We cannot guarantee a certain occupancy rate, revenue, booking count, or return on investment. Markets shift. Listings change. Guests behave in ways nobody predicts. What we offer is our best judgment based on years of hosting experience and the specifics of your situation.

Limitation of liability

To the extent allowed by California law, our total liability to you for any claim related to our services is capped at the amount you paid us for the engagement in question. We are not liable for indirect, incidental, or consequential damages, including lost bookings, lost revenue, or business interruption.

Confidentiality

We keep the details you share with us confidential. We do not sell your data. We use it only to do the work you have hired us for.

Termination

You can stop working with us at any time. We can stop working with you at any time, especially if you are rude to us, if the engagement becomes unworkable, or if we discover you have misrepresented your listing or ownership. If we terminate, we refund fees for work not yet delivered.

Governing law

These terms are governed by the laws of the State of California. Any dispute goes to a court of competent jurisdiction in California.

Changes

We may update these terms occasionally. If we change something material, we will update the "last updated" date and, for active clients, send you a note.

Contact

Questions about these terms go to andrew@havenstaymanaging.com.